Terms of Use

Privacy Policy

Information we collect on you will be used in accordance with the Data Protection Act of 1998 We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: Name: Address: Phone Number: Email Address: Credit/Debit Card details: We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and he law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Photographs by James is a trading subsidiary of UK registered company James Image Management Ltd #5416722 310 Brighton Road, Belmont, Sutton, Surrey, SM2 5SU. UK. TEL: 0870 770 7997

Return Policy

If you do not wish to use the image for any reason you will be refunded in full.

Cancellation Policy

If you do not wish to use the image for any reason you will be refunded in full. Images are offered under licence for specific use over specific timescales: ownership and copyright of all images remains with Photographs By James. and all rights are restricted. Any failure in downloads or problems regarding image quality should be reported as soon after download as possible and within 10 days of confirmation email.